Častá BSOD
Napsal: 20 čer 2019 22:59
Dobrý den,
ráda bych vás požádala o kontrolu ntb, na kterém dochází k BSOD - první událost se stala cca před půl rokem, ale nevěnovala jsem tomu pozornost, protože se to dlouho neopakovalo. Další BSOD nastalo někdy v květnu a posledních cca 14 dní se to děje téměř každý den. Vypozorovala jsem, že většinou to nastalo po spuštění Adobe Photoshop (nepravidelně - některý den vůbec nešel zapnout, další den najel naprosto normálně), ale dnes to spadlo i po zapnutí Chrome a Libre Office.
Ntb je firemní (mám jej k dispozici pro práci doma i k soukromému užívání) a licence všech programů by tedy měly být legální.
Děkuji za váš čas :)
---
TOSHIBA PS57DE
Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz 2.30GHz
RAM 8GB
grafické adaptéry:
Intel(R) HD Graphics 520
NVIDIA GeForce 930M
procesory:
4x Intel(R) Core (TM) i5-6200U CPU @ 2.30GHz
64bitový operační systém
Windows 7 Professional
Service Pack 1
minidump: http://leteckaposta.cz/761697601
eventlog: http://leteckaposta.cz/306816415
memtest: http://leteckaposta.cz/957325754
----------------------------------------------------------------------------
CrystalDiskInfo 5.6.2 (C) 2008-2013 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------
OS : Windows 7 Professional SP1 [6.1 Build 7601] (x64)
Date : 2019/06/20 16:40:00
-- Controller Map ----------------------------------------------------------
+ Intel(R) 6th Generation Core Processor Family Platform I/O SATA AHCI Controller [ATA]
- HL-DT-ST DVDRAM GUD0N SCSI CdRom Device
- TOSHIBA THNSNJ256G8NY SCSI Disk Device
-- Disk List ---------------------------------------------------------------
(1) TOSHIBA THNSNJ256G8NY : 256,0 GB [0/0/1, pd1] - to
----------------------------------------------------------------------------
(1) TOSHIBA THNSNJ256G8NY
----------------------------------------------------------------------------
Model : TOSHIBA THNSNJ256G8NY
Firmware : JYTA0101
Serial Number : 56HS10KPTG1V
Disk Size : 256,0 GB (8,4/137,4/256,0/256,0)
Buffer Size : Neznámy údaj
Queue Depth : 32
# of Sectors : 500118192
Rotation Rate : ---- (SSD)
Interface : Serial ATA
Major Version : ACS-2
Minor Version : ----
Transfer Mode : SATA/600
Power On Hours : 6924 hod.
Power On Count : 2569 krát
Temparature : 34 C (93 F)
Health Status : Dobrý
Features : S.M.A.R.T., APM, 48bit LBA, NCQ, TRIM
APM Level : 00FEh [ON]
AAM Level : ----
-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 100 100 __0 000000000000 Počet chyb čtení
02 100 100 _50 000000000000 Průchodnost disku
03 100 100 _50 000000000000 Čas na roztočení ploten
05 100 100 _50 000000000000 Počet přemapovaných sektorů
07 100 100 _50 000000000000 Počet chybných hledání
08 100 100 _50 000000000000 Čas potřebný na vyhledání
09 100 100 __0 000000001B0C Hodin v činnosti
0A 100 100 _50 000000000000 Počet opakovaných pokusů o roztočení ploten
0C 100 100 __0 000000000A09 Počet cyklů zapnutí zařízení
A7 100 100 __0 000000000000 Neznámý
A8 100 100 __0 00000000000D Neznámý
A9 100 100 _10 000000000064 Neznámý
AA 100 100 _10 000000000000 Neznámý
AD 190 190 100 000000000000 Neznámý
AF 100 100 _10 000000000000 Neznámý
C0 100 100 __0 0000000003C3 Unsafe Shutdown Count
C2 _66 _28 __0 004800170022 Teplota
C5 100 100 __0 000000000000 Počet podezřelých sektorů
F0 100 100 _50 000000000000 Neznámý
-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0040 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 3536 4853 3130 4B50 5447 3156
020: 0000 0000 0000 4A59 5441 3031 3031 544F 5348 4942
030: 4120 5448 4E53 4E4A 3235 3647 384E 5920 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4000 0000 0000 0007 3FFF 0010 003F FC10 00FB 9110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 5F20
070: 0000 0000 0000 0000 0000 001F E70E 0086 014C 00CC
080: 03F8 0000 746B 7D09 4163 746B BC09 4163 203F 0001
090: 0001 00FE FFFE 0000 0000 0000 0000 0000 0000 0000
100: 32B0 1DCF 0000 0000 0000 0008 4000 0000 5000 80D9
110: 1066 37D1 0000 0000 0000 0000 0000 0000 0000 401C
120: 401C 0000 0000 0000 0000 0000 0000 0000 012B 0000
130: 8000 0000 0000 0000 0000 0000 0000 0000 0000 0000
140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0005 0001
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 003D 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 0001 0000 0000
220: 0000 0000 107F 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 FFFF 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 51A5
-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 0A 00 64 64 00 00 00 00 00 00 00 02 05
010: 00 64 64 00 00 00 00 00 00 00 03 07 00 64 64 00
020: 00 00 00 00 00 00 05 13 00 64 64 00 00 00 00 00
030: 00 00 07 0B 00 64 64 00 00 00 00 00 00 00 08 05
040: 00 64 64 00 00 00 00 00 00 00 09 12 00 64 64 0C
050: 1B 00 00 00 00 00 0A 13 00 64 64 00 00 00 00 00
060: 00 00 0C 12 00 64 64 09 0A 00 00 00 00 00 A7 22
070: 00 64 64 00 00 00 00 00 00 00 A8 12 00 64 64 0D
080: 00 00 00 00 00 00 A9 13 00 64 64 64 00 00 00 00
090: 00 00 AA 13 00 64 64 00 00 00 00 00 00 00 AD 13
0A0: 00 BE BE 00 00 00 00 00 00 00 AF 13 00 64 64 00
0B0: 00 00 00 00 00 00 C0 12 00 64 64 C3 03 00 00 00
0C0: 00 00 C2 22 00 42 1C 22 00 17 00 48 00 00 C5 12
0D0: 00 64 64 00 00 00 00 00 00 00 F0 13 00 64 64 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 78 00 00 5B
170: 03 00 01 00 02 0A 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 42
-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 00 00 00 00 00 00 00 00 00 00 00 02 32
010: 00 00 00 00 00 00 00 00 00 00 03 32 00 00 00 00
020: 00 00 00 00 00 00 05 32 00 00 00 00 00 00 00 00
030: 00 00 07 32 00 00 00 00 00 00 00 00 00 00 08 32
040: 00 00 00 00 00 00 00 00 00 00 09 00 00 00 00 00
050: 00 00 00 00 00 00 0A 32 00 00 00 00 00 00 00 00
060: 00 00 0C 00 00 00 00 00 00 00 00 00 00 00 A7 00
070: 00 00 00 00 00 00 00 00 00 00 A8 00 00 00 00 00
080: 00 00 00 00 00 00 A9 0A 00 00 00 00 00 00 00 00
090: 00 00 AA 0A 00 00 00 00 00 00 00 00 00 00 AD 64
0A0: 00 00 00 00 00 00 00 00 00 00 AF 0A 00 00 00 00
0B0: 00 00 00 00 00 00 C0 00 00 00 00 00 00 00 00 00
0C0: 00 00 C2 00 00 00 00 00 00 00 00 00 00 00 C5 00
0D0: 00 00 00 00 00 00 00 00 00 00 F0 32 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 A2
ráda bych vás požádala o kontrolu ntb, na kterém dochází k BSOD - první událost se stala cca před půl rokem, ale nevěnovala jsem tomu pozornost, protože se to dlouho neopakovalo. Další BSOD nastalo někdy v květnu a posledních cca 14 dní se to děje téměř každý den. Vypozorovala jsem, že většinou to nastalo po spuštění Adobe Photoshop (nepravidelně - některý den vůbec nešel zapnout, další den najel naprosto normálně), ale dnes to spadlo i po zapnutí Chrome a Libre Office.
Ntb je firemní (mám jej k dispozici pro práci doma i k soukromému užívání) a licence všech programů by tedy měly být legální.
Děkuji za váš čas :)
---
TOSHIBA PS57DE
Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz 2.30GHz
RAM 8GB
grafické adaptéry:
Intel(R) HD Graphics 520
NVIDIA GeForce 930M
procesory:
4x Intel(R) Core (TM) i5-6200U CPU @ 2.30GHz
64bitový operační systém
Windows 7 Professional
Service Pack 1
minidump: http://leteckaposta.cz/761697601
eventlog: http://leteckaposta.cz/306816415
memtest: http://leteckaposta.cz/957325754
----------------------------------------------------------------------------
CrystalDiskInfo 5.6.2 (C) 2008-2013 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------
OS : Windows 7 Professional SP1 [6.1 Build 7601] (x64)
Date : 2019/06/20 16:40:00
-- Controller Map ----------------------------------------------------------
+ Intel(R) 6th Generation Core Processor Family Platform I/O SATA AHCI Controller [ATA]
- HL-DT-ST DVDRAM GUD0N SCSI CdRom Device
- TOSHIBA THNSNJ256G8NY SCSI Disk Device
-- Disk List ---------------------------------------------------------------
(1) TOSHIBA THNSNJ256G8NY : 256,0 GB [0/0/1, pd1] - to
----------------------------------------------------------------------------
(1) TOSHIBA THNSNJ256G8NY
----------------------------------------------------------------------------
Model : TOSHIBA THNSNJ256G8NY
Firmware : JYTA0101
Serial Number : 56HS10KPTG1V
Disk Size : 256,0 GB (8,4/137,4/256,0/256,0)
Buffer Size : Neznámy údaj
Queue Depth : 32
# of Sectors : 500118192
Rotation Rate : ---- (SSD)
Interface : Serial ATA
Major Version : ACS-2
Minor Version : ----
Transfer Mode : SATA/600
Power On Hours : 6924 hod.
Power On Count : 2569 krát
Temparature : 34 C (93 F)
Health Status : Dobrý
Features : S.M.A.R.T., APM, 48bit LBA, NCQ, TRIM
APM Level : 00FEh [ON]
AAM Level : ----
-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 100 100 __0 000000000000 Počet chyb čtení
02 100 100 _50 000000000000 Průchodnost disku
03 100 100 _50 000000000000 Čas na roztočení ploten
05 100 100 _50 000000000000 Počet přemapovaných sektorů
07 100 100 _50 000000000000 Počet chybných hledání
08 100 100 _50 000000000000 Čas potřebný na vyhledání
09 100 100 __0 000000001B0C Hodin v činnosti
0A 100 100 _50 000000000000 Počet opakovaných pokusů o roztočení ploten
0C 100 100 __0 000000000A09 Počet cyklů zapnutí zařízení
A7 100 100 __0 000000000000 Neznámý
A8 100 100 __0 00000000000D Neznámý
A9 100 100 _10 000000000064 Neznámý
AA 100 100 _10 000000000000 Neznámý
AD 190 190 100 000000000000 Neznámý
AF 100 100 _10 000000000000 Neznámý
C0 100 100 __0 0000000003C3 Unsafe Shutdown Count
C2 _66 _28 __0 004800170022 Teplota
C5 100 100 __0 000000000000 Počet podezřelých sektorů
F0 100 100 _50 000000000000 Neznámý
-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0040 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 3536 4853 3130 4B50 5447 3156
020: 0000 0000 0000 4A59 5441 3031 3031 544F 5348 4942
030: 4120 5448 4E53 4E4A 3235 3647 384E 5920 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4000 0000 0000 0007 3FFF 0010 003F FC10 00FB 9110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 5F20
070: 0000 0000 0000 0000 0000 001F E70E 0086 014C 00CC
080: 03F8 0000 746B 7D09 4163 746B BC09 4163 203F 0001
090: 0001 00FE FFFE 0000 0000 0000 0000 0000 0000 0000
100: 32B0 1DCF 0000 0000 0000 0008 4000 0000 5000 80D9
110: 1066 37D1 0000 0000 0000 0000 0000 0000 0000 401C
120: 401C 0000 0000 0000 0000 0000 0000 0000 012B 0000
130: 8000 0000 0000 0000 0000 0000 0000 0000 0000 0000
140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0005 0001
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 003D 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 0001 0000 0000
220: 0000 0000 107F 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 FFFF 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 51A5
-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 0A 00 64 64 00 00 00 00 00 00 00 02 05
010: 00 64 64 00 00 00 00 00 00 00 03 07 00 64 64 00
020: 00 00 00 00 00 00 05 13 00 64 64 00 00 00 00 00
030: 00 00 07 0B 00 64 64 00 00 00 00 00 00 00 08 05
040: 00 64 64 00 00 00 00 00 00 00 09 12 00 64 64 0C
050: 1B 00 00 00 00 00 0A 13 00 64 64 00 00 00 00 00
060: 00 00 0C 12 00 64 64 09 0A 00 00 00 00 00 A7 22
070: 00 64 64 00 00 00 00 00 00 00 A8 12 00 64 64 0D
080: 00 00 00 00 00 00 A9 13 00 64 64 64 00 00 00 00
090: 00 00 AA 13 00 64 64 00 00 00 00 00 00 00 AD 13
0A0: 00 BE BE 00 00 00 00 00 00 00 AF 13 00 64 64 00
0B0: 00 00 00 00 00 00 C0 12 00 64 64 C3 03 00 00 00
0C0: 00 00 C2 22 00 42 1C 22 00 17 00 48 00 00 C5 12
0D0: 00 64 64 00 00 00 00 00 00 00 F0 13 00 64 64 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 78 00 00 5B
170: 03 00 01 00 02 0A 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 42
-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 00 00 00 00 00 00 00 00 00 00 00 02 32
010: 00 00 00 00 00 00 00 00 00 00 03 32 00 00 00 00
020: 00 00 00 00 00 00 05 32 00 00 00 00 00 00 00 00
030: 00 00 07 32 00 00 00 00 00 00 00 00 00 00 08 32
040: 00 00 00 00 00 00 00 00 00 00 09 00 00 00 00 00
050: 00 00 00 00 00 00 0A 32 00 00 00 00 00 00 00 00
060: 00 00 0C 00 00 00 00 00 00 00 00 00 00 00 A7 00
070: 00 00 00 00 00 00 00 00 00 00 A8 00 00 00 00 00
080: 00 00 00 00 00 00 A9 0A 00 00 00 00 00 00 00 00
090: 00 00 AA 0A 00 00 00 00 00 00 00 00 00 00 AD 64
0A0: 00 00 00 00 00 00 00 00 00 00 AF 0A 00 00 00 00
0B0: 00 00 00 00 00 00 C0 00 00 00 00 00 00 00 00 00
0C0: 00 00 C2 00 00 00 00 00 00 00 00 00 00 00 C5 00
0D0: 00 00 00 00 00 00 00 00 00 00 F0 32 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
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170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 A2